Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you apply for the Property Clean Energy Program, including your name, address, contact information, property details, and income verification documents. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate your program application
• Verify your eligibility for the program
• Communicate with you about your application status
• Improve our website and services
• Comply with legal obligations
• Send you program updates and information (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in program administration
• Government agencies as required by law
• Contractors and installers participating in the program
• Auditors and legal advisors as necessary

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Application records are typically retained for a minimum of seven years for audit and compliance purposes.

8. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@propertycleanenergy.org
Phone: 1-800-CLEAN-ENERGY
Address: Property Clean Energy Program, 123 Green Street, Suite 100, Eco City, EC 12345